drp50's Privacy Policy

drp50 is a trusted online betting and casino platform for players in Bangladesh. Protecting the privacy and security of the personal information you provide while using our services is our highest priority. This Privacy Policy ("Policy") explains how drp50 collects, uses, stores, and protects your personal information.

By using drp50's website or related services, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our platform.

drp50 collects various types of information to operate its services properly and provide you with the best experience. This information is collected in two main ways: what you provide directly, and what is collected automatically while you use our services.

2.1 Information You Provide

Information you provide during account registration and use includes:

• Full name and date of birth (for age verification)
• Valid email address
• Bangladeshi mobile number (used for identity verification)
• Residential address (including city and district)
• Payment-related information — bKash, Nagad, or Rocket number
• National ID card or passport details for identity verification
• Information provided when contacting our customer support

2.2 Automatically Collected Information

When you use the drp50 platform, the following information may be collected automatically:

• IP address and device identifier information
• Browser type, version, and language settings
• Operating system and device type
• Pages visited, click patterns, and session duration
• Cookie and session token information
• Gaming history, betting information, and transaction records

drp50 uses collected information only for lawful and specific purposes. We never use your information for unnecessary or unauthorized purposes. The main purposes for which we use information are listed below:

drp50 does not sell or lease your personal information to third parties. However, in certain circumstances we may share your information with selected partners:

4.1 Service Provider Partners

To operate our services, we use trusted third-party providers such as payment processors (bKash, Nagad, Rocket), technology service providers, and security specialists. These partners receive only the information necessary to provide specific services and are contractually bound to uphold our privacy standards.

4.2 Game and Technology Providers

Our game providers — including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, and Ezugi — may receive a limited amount of information to operate their games properly and ensure fair play.

4.3 Legal Obligations

We may be required to disclose your information in response to a court order, a lawful request from a government authority, or as required by applicable law. In such circumstances we provide only the information that is legally required.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the relevant party. In such cases we will notify you in advance and ensure that the new entity follows the same privacy standards.

drp50 uses cookies and similar technologies to improve the website and its services. Cookies are small text files stored on your device that make your browsing experience easier and more personalized.

5.1 Types of Cookies

• Essential Cookies: These are necessary for the platform's basic functionality — maintaining login sessions, ensuring security, and completing transactions.
• Functional Cookies: These help remember your preferences and settings, such as language selection and display preferences.
• Analytical Cookies: Used to analyze site usage patterns, which helps us improve the quality of our services.
• Security Cookies: Used to detect and prevent fraud and cyberattacks.

5.2 Cookie Controls

You have the option to disable cookies from your browser settings. Please note, however, that disabling essential cookies may cause some important platform features to not work correctly.

drp50 applies industry-leading security technologies to protect your personal and financial information. Our security framework includes:

• SSL/TLS Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL encryption.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Controls: Only authorized staff can access your information, and only for specific purposes.
• Regular Security Reviews: Our systems undergo regular security testing and audits.
• Two-Factor Authentication: Two-factor authentication is available to protect your account.
• Fraud Monitoring: Suspicious activity is monitored in real time.

drp50 retains your personal information only for as long as necessary. The retention period depends on the type of information and the purpose for which it was collected:

• Active Account Information: Retained for as long as the account remains active.
• Transaction Records: Retained for a minimum of 5 (five) years in accordance with financial and legal obligations.
• Closed Account Information: Retained for a specified period after account closure to meet applicable legal requirements.
• Communication Records: Records of customer support communications are generally kept for up to 2 (two) years.
• Log Files and Technical Data: Generally retained for up to 90 days for security and monitoring purposes.

Once the specified retention period has ended, we securely delete or anonymise your information.

You have a number of important rights regarding your personal information. drp50 respects these rights and supports you in exercising them:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request that any inaccuracies in your information be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, although this may not be possible where legal obligations apply.
• Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to Portability: You may request your information in a structured, commonly used format.
• Right to Opt Out of Marketing Communications: You may request at any time that we stop sending you promotional emails or messages.
• Right to Lodge a Complaint: If you believe we are not handling your information correctly, you may contact us directly.

To exercise any of the above rights, contact us by email or via 24/7 live chat. We will respond to your request within a reasonable time.

drp50 is strictly a platform for users aged 21 and over. We do not intentionally collect personal information from minors.

We follow an age verification process at the time of registration. If we become aware that a minor has created an account, we will immediately close that account and delete all associated information. We urge parents and guardians to monitor their children's online activity.

drp50 may update or amend this Privacy Policy from time to time. Before any changes take effect, we will publish the updated policy on the website and update the "Last Updated" date.

For significant changes, we will notify you by email or via a notice when you access the platform. Continued use of the platform after the updated policy has been published will be considered as your acceptance of the new policy.

We therefore recommend that you review this page regularly.

This Privacy Policy is governed by applicable laws and regulations of Bangladesh. Any dispute or disagreement relating to this Policy will first be addressed through negotiation.

If any provision of this Policy is found to be unenforceable under applicable law, only that provision will be considered void and the remaining provisions will remain in full effect.